Fees & Payment
Our practice offers 45-60 minute psychotherapy intake assessments & therapy sessions. We also offer group therapy & workshop sessions ranging from 45-120 minutes:
One free, 15-30 minute phone or video consultation: $0.00*
Initial intake assessment & Individual sessions w. Fully Licensed Clinician (Brianna): $150.00
Initial intake assessment & Individual sessions w. Associate Level Licensed Clinicians: $125.00
Initial intake assessment & Individual sessions w. UGA SSW MSW Intern (Jake): $60.00 or less
EMDR Intensives: $180.00/60 min
Group sessions: $35.00/session
Healing With Balance Workshop: $200/workshop
All session fees are due at the time of your appointment unless otherwise arranged. We do not have a sliding fee scale, but HSTH clinicians are willing to negotiate a fee reduction in some circumstances.
*HSTH clinicians will only schedule 1 free video or phone consultation with you. If you miss the scheduled consultation, then an initial intake assessment can be scheduled & billed accordingly.
Brianna is currently paneled with Aetna & Cigna insurance plans. She is able to accept Health Savings Accounts & can provide you with a superbill to get reimbursed from your insurance provider (if you have private insurance other than Cigna or Aetna that's eligible). Sydney accepts private pay only, but can also accept Health Savings Accounts & can provide you with a superbill to get reimbursed from your insurance provider.
It is your responsibility to contact your insurance provider to familiarize yourself with your benefits and/or seek any authorizations required before your first therapy session.
Heart Stone Therapeutic Healing clinicians utilizes a third party biller who will check in-network benefits for established clients upon your consent and provide an estimated cost per service. Please note that any quote of benefits will be the most up to date information provided by your insurance at that time. It is not a guarantee of payment. If there is a discrepancy, Heart Stone Therapeutic Healing will follow the EOB (explanation of benefits) that is provided when claims are processed. If you have any questions about your plan, you may call the member number on the back of your insurance card.
*Please read over the "Your Rights & Protections Against Surprise Medical Bills (OMB Control Number: 0938-1401)" section listed below
Rescheduling, Cancellations, & Late Arrival Policies
You will be responsible for the entire session fee (see above clinician rates) if you reschedule or cancel your session with less than 48 HOURS IN ADVANCE. This is necessary because a time commitment is made to
you and is held exclusively for you when we established the session day/time. If you
need to reschedule, it's best to provide notice as soon as possible in order for another
session date/time to be established in advance. Clinicians will always attempt to meet your needs when rescheduling, but there is no guarantee a preferred day/time will be available. You may reschedule or cancel appointments via voicemail, text, the simple practice portal, or e-mail at any time.
We understand life happens and things come up. Because of this, we are willing to provide
one "emergency cancellation" per calendar year. All clients get to choose when you want to
use this "emergency cancellation." This allows you to cancel for whatever reason within 48 hours of your appointment time without any late charges. You will be responsible for the entire session fee ($125.00) for all other late cancellations (i.e. sessions cancelled less than 48 hours in advance).
Please arrive for your session on time. Doing so allows us to utilize the established session time wisely and effectively in order to assist with exploring your current needs & meeting your goals. Because we may have another appointment right after you, we will not be unable to extend past our usual end time. Your full fee will be due even if you are late. A grace period of 15 minutes will be permitted for unforeseen delays you may encounter while travelling to your appointment. If you arrive more than 15 minutes late for your appointment, then this will result in a late cancelled session and you will be charged the entire session fee (see rates listed above). If late arrivals are observed taking place consistently, then we will brainstorm & problem-solve together to assist with any barriers.
Your Rights & Protections Against Surprise Medical Bills
(OMB Control Number: 0938-1401)
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is “balance billing” (sometimes called “surprise billing”)?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn’t in your health plan’s network.
“Out-of-network” describes providers and facilities that haven’t signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called “balance billing.” This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
“Surprise billing” is an unexpected balance bill. This can happen when you can’t control who is involved in your care - like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
You are protected from balance billing for:
If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan’s in-network cost-sharing amount (such as copayments and coinsurance). You can’t be balance billed for these emergency services. This includes services you may get after you’re in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.
Certain services at an in-network hospital or ambulatory surgical center
When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan’s in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can’t balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can’t balance bill you unless you give written consent and give up your protections.
You’re never required to give up your protection from balance billing. You also aren’t required to get care out-of-network. You can choose a provider or facility in your plan’s network.
When balance billing isn’t allowed, you also have the following protections:
You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
Your health plan generally must:
Cover emergency services without requiring you to get approval for services in advance (prior authorization).
Cover emergency services by out-of-network providers.
Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your explanation of benefits.
Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you’ve been wrongly billed, you may contact: The Office of Georgia's Secretary of State at (478) 207-2440
Visit https://www.cms.gov/files/document/model-disclosure-notice-patient-protections-against-surprise-billing-providers-facilities-health.pdf for more information about your rights under Federal law.
Visit https://rules.sos.ga.gov/GAC/ for more information about your rights under 120-2-106-.07